Delivery Information
We want your shopping experience to be simple and transparent. Below is everything you need to know about how we deliver your order.
Courier Service
We use The Courier Guy, a trusted courier partner in South Africa.
You’ll receive a tracking number via email once your parcel has been dispatched so you can track your order every step of the way.
Delivery Fees
A flat rate of R150 applies to all physical product orders across South Africa.
Whether you buy one item or several, you only pay once.
Digital products such as PDF planner inserts and bundles have no shipping costs. They are delivered instantly via email after purchase.
Delivery Timeframes
We dispatch physical orders within 2 business days of receiving payment.
Delivery usually takes 5–7 business days, depending on your location.
Major cities typically receive parcels faster, while outlying areas may take slightly longer.
What if my parcel is delayed?
While we work with reliable couriers, delays can sometimes happen due to weather, strikes, or seasonal demand.
If your order hasn’t arrived within 7 days, please contact us at [email protected], and we will assist you immediately.
International Shipping
At this time, Serelith only delivers physical products within South Africa.
Digital products can be purchased and downloaded worldwide.